What are the rules?
The basic rules remain: keep a meter and a half away and avoid crowds.
As a guest you must sit outside at a table. Reservations are not required for the terrace and there is no limit to the number of people allowed. (If you want to eat and drink inside a restaurant or cafe, you have to make a reservation. There can be a maximum of 30 people.)
But before you sit down at a table, you have to answer a number of questions about your health and your company. Everyone has to keep a meter and a half distance from each other, with the exception of people who live together and pairs. The latter is because the rule is checked from three persons. As a result, even couples who do not live together can be within 1.5 meters of each other.
Of course, the staff must also keep their distance on the terrace, but an exception may be made for taking the order, serving your drink and clearing.
Who should check whether customers are following the rules?
“First of all, we count on everyone taking responsibility, including the customer. So that we keep it safe, responsible and fun together,” said the spokesperson for Koninklijke Horeca Nederland (KHN).
The protocol drawn up by KHN states that the entrepreneurs are responsible for adhering to the house rules and the corona rules. They approach guests when things are not going well. Or at worst ask them to leave.
And if the catering entrepreneur does not take it so closely?
Then it can be fined up to 4000 euros. In extreme cases, the catering establishment can be closed.
Justice Minister Grapperhaus said on television on Thursday evening that in the Netherlands, compared to other countries, few fines are being distributed. Our enforcers are ‘calmer’. “The system is: addressing, does it not help, then warn and only then fined.”
Do boas keep an eye on it?
Yes, boas (special investigative officers) supervise on behalf of the municipality. Some mayors are concerned that they are adequately equipped for this control, partly because they do not have a weapon such as a stick or pepper spray. It will differ per municipality whether there are problems and how many. This will be less fast in Roodeschool than in The Hague.
Good to know: the boa unions planned to take action on June 1 by not issuing fines in some places. That is not going to happen.
And the police?
Yes, it will also be there. “We are ready to help with excesses,” a National Police spokesman told RTL News on Thursday. “I think we can take responsibility.”
As a customer, will you be fined if you break the rules or will the catering entrepreneur be tackled?
This will vary from situation to situation, and the answer to this question cannot be determined exactly from the rules. If you are a difficult customer who knowingly breaks the rules and at the same time tries to do everything to resolve the situation, then the fine is probably just for you. If the hospitality entrepreneur is lax, it may be that the entrepreneur is fined and you go free.
Can you report it somewhere if things get out of hand somewhere?
“If you sit on the terrace, something goes wrong, you can of course always warn the catering entrepreneur or someone from the staff,” suggests the spokesperson for Koninklijke Horeca Nederland. “Guests can also talk to each other about it, although that may not happen as quickly.”
In addition, you can call the police or report online to the municipality if it is not in a hurry, but something needs to be done. Some municipalities also have a ‘corona click line’, where you can report corona violations.